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CUSTOMER SATISFACTION SURVEY
Your feedback is important to us.
Please take a moment to tell us about
your experience using Jantek
First Name
Last Name
Address
City
State
Zip
Prior to your purchase, were our products and services explained to your satisfaction?
YES
NO
If no, please explain
Was your order completed as promised?
YES
NO
If no, please explain
If no, were you contacted about the delay and given a reasonable explanation?
YES
NO
Was the product you received correct and free from defects?
YES
NO
If no, please explain
If Jantek provided installation of your products, was it completed to your satisfaction?
YES
NO
If no, please explain
If the need arises, would your purchase from Jantek again?
YES
NO
If no, please explain
What factors went into your decision to choose Jantek? (shift to select all that apply)
REPUTATION
PRICE
LOCAL BUSINESS
CUSTOMER SERVICE
other
Were the Jantek employees you had contact with courteous and were your questions answered?
YES
NO
If no, please explain
Would your recommend Jatenk to friends and family?
YES
NO
How did you hear about Jantek?
Internet Search
Facebook
Newspaper Ad
Referral
Yard Sign
Pass by Factory
YouTube
IS THERE ANYTHING ELSE THAT YOU WOULD LIKE TO SHARE ABOUT YOUR EXPERIENCE WITH JANTEK?
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